Initial consultations

The cost of an initial consultation is $250. If you hold a government-issued concession card or seniors card, we charge a reduced fee of $180. We are able to submit any Medicare rebate claims online at the time of your consultation if you have a valid Medicare card and have provided a GP referral. As at 1st of November 2022 the rebate for an initial consultation is $78.05. After Medicare has processed your rebate (generally 24-48hrs), the out-of-pocket cost is $171.95 and $101.95 respectively.

Review consultations

The cost of review consultation of 15 minutes is $120 ($90 for concession or seniors). Should you need an extended 30 minute review for complex or multiple issues the cost is $150. We are able to submit any Medicare rebate claims online at the time of your consultation if you have a valid Medicare card and have provided a GP referral. As at 1st of November 2022 the rebate for an review consultation is $39.25.

Telehealth inital consultations

At Australian Osteoarthritis Clinic we also offer Telehealth consultations for those who are unable to attend the clinic live regionally, interstate or internationally. The cost of an initial telehealth consultation is $250. If you hold a government-issued concession card or seniors card, we charge a reduced fee of $180. We are able to submit any Medicare rebate claims online at the time of your consultation if you have a valid Medicare card and have provided a GP referral. Rebates the same as in clinic consultations.

Telehealth review consultations

We also conduct telehealth reviews as required by our patients. The cost of a telehealth review consultation of 15 minutes is $120 ($90 for concession or seniors). Should you need an extended 30 minute review for complex or multiple issues the cost is $150. We are able to submit any Medicare rebate claims online at the time of your consultation if you have a valid Medicare card and have provided a GP referral. The rebates are the same as an in clinic consultation.

Medicare rebates

We use Medicare Online Services to process your Medicare rebate at the time of your consultation. To ensure a smooth process, please make sure your Medicare card is in date and that your bank details are correct on the Medicare Online website.

Cancellation policy

Due to demand for appointments, Australian Osteoarthritis Clinic requires 24 hours’ notice if you need to cancel your appointment. Cancellation or non-attendance at your appointment may incur a fee of $100.

Payment policy

You are required to pay for your consultation on the day of attendance. In order to minimise contact, we have a touchless EFTPOS machine available.  We accept credit cards, EFT, and cash. We do not accept personal cheques.

Workcover/TAC payment policy

Australian Osteoarthritis Clinic is a privately owned clinic committed to providing the highest quality care to achieve the best treatment outcomes for all patients. To allow for quality care and services to continue, this clinic charges a gap fee for WorkCover and TAC services. The patient is required to pay on the day for the consultation or procedure and then seek reimbursement from their insurer.